Terms & Conditions

Bookings

Sport2day offer an online booking service for After School Clubs and Holiday Sports clubs. Once the booking form has been completed, submitted and payment made your child will be successfully enrolled on the course.

In the event that Sport2day has to cancel an event due to insufficient numbers, parents / guardians will be notified at least 48 hours before the event and a full refund will be issued.

Sport2day cannot be held responsible for any injury caused whilst travelling to and from our events, or any injuries which may occur whilst participating in a contact sport such as football, hockey etc. Sport2day cannot be held responsible for any loss or damage to any personal belongings whilst in attendance on, or travelling to or from one of our events.

Medical Information

Sport2day must be made aware by the parent / guardian of any medical condition that their child may have in writing before the event.

Health & Safety

A full risk assessment will be carried out before any activity takes place.

All Sport2day coaches hold a current emergency first aid certificate issued by an appropriate body.

For safety reasons it is compulsory for all children to wear shin pads when taking part in football / hockey.

Film / Photography

Sport2day may from time to time take promotional photo / film for promotional literature. Parents/guardians that do not wish for their child to be included in promotional photos / film must make Sport2day aware at the time of booking.

Personal Property

Sport2day cannot be held responsible for any loss or damage to any personal belongings whilst attending a Sport2day session. Please ensure that no valuables are taken to the venue by your children.

It is the parent / guardian’s responsibility to ensure appropriate clothing is worn and / or available for their child for the activity provided and for changeable weather conditions such as coats and jumpers in case of cold/wet conditions and hats and sunscreen when sunny.

Liability

In the unlikely event that a child is injured on one of our events, parental consent is given to Sport2day to administer emergency aid treatment where necessary or to transfer the child to hospital if deemed necessary. In this event, all attempts to contact parents / guardians will be made using the contact numbers provided. Staff will fill out a incident form which will be passed onto the parent/guardian and school.

Data Protection

Any personal information provided to Sport2day ie, names, addresses etc will be stored in a safe and suitable place in line with the Data Protection Act 1998.

Complaints

In the event that you or your child are dissatisfied with the service we provide then please notify a member of staff at the event or make contact via email at info@sport2day.co.uk and your concern will be dealt with promptly.

Privacy Policy

INTRODUCTION

This privacy policy sets out how we use and protect any information that you give to us when you visit our website, fill out forms with your details or submit your data to us in any other form.

We are committed to ensuring that your privacy is protected. Should you submit your data to us in any form then you can be assured that it will only be used in accordance with this privacy statement.

In regards to the website and its associated marketing activities Sport2day manage the customer data and are fully compliant with GDPR regulations.

Your privacy is of the highest importance to us, we will never release your information to any third party without your express consent.

When you fill out information on our website or any of our other materials we collect certain personal information from you. For example your name, address, email etc (more details below).

All information is kept on a password protected spreadsheet on a password protected computer. Sport2day complies fully with all applicable Data Protection and consumer regulations and will treat your personal information as confidential. We may change this policy time to time by updating this page and will notify you accordingly. This policy is effective from 18/5/2018.

INFORMATION WE COLLECT

We may collect and store the following information:

· Name and Surname (Parents and Children)

· Date of Birth

· Gender

· School Year (if applicable)

· Sessions you have attended with us

· Email Address

· Medical Conditions and Medication Required

· Telephone Numbers

· Your payment methods

WHAT WE DO WITH THE INFORMATION WE COLLECT

There are a variety of reasons we require the information that we collect:

· Internal record keeping

· To improve our products and services

· To identify what products and services customers are demanding

· To process any orders you have submitted

· Dealing with entries into competitions

· Seek your views and comments on services we provide, the reasons you attend them and how you heard about them.

· To notify you of any changes to our services

· To send you communications which you have requested and may be of interest to you

· To send promotional emails about products and services we are offering

· We may contact you for marketing research purposes

· We may use your information to adapt and customize our products/services/website and general running of the business to more suit your needs.

We will hold your information on our system until you ask us to remove your information.

You have a choice about whether or not you receive information from us. If you do not to receive direct marketing communications from us about our products and services, then you can email us to be added to our mailing list.

To opt out of receiving our emails and to ask us to remove your personal information please email us directly at info@sport2day.co.uk to do so.

We will not share, sell or rent your personal information to any third parties.

SECURITY

We are committed to ensuring the safe storage of your information. All your data is kept on a password protected computer in a password protected file. Any hard copies are stored in a locked filing cabinet.

From time to time, we may update our privacy policy so to ensure you are aware of any changes, we encourage you to occasionally check this page.